Whirl for professional services

Prepare client onboarding and project handovers.

Collect client information, prepare project handovers and coordinate replies to questions.

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Checking a requested project date changeExample
Client · Gmail

Can we bring the next milestone forward a week? We need it for our board meeting.

  1. Reads the agreed scope and the current project notes
  2. Asks the delivery lead about the proposed timing
  3. Keeps the reply and any conditions on the same task
  4. Prepares the agreed response for the account owner's approval
The account owner can review the reply and the delivery lead's comments together.

How Whirl helps your team

After a proposal is agreed, the project team still needs the client's files, access details and answers to outstanding questions. When the project changes or someone else takes over, the team has to gather and check that information again.

Whirl checks the brief and existing project records, requests missing information and prepares handover notes. It asks colleagues for answers to client questions and prepares replies for review. Your team gives specialist advice and approves changes to the project.

Example workflows

Tasks Whirl can handle

01

Collect client onboarding information

A team member starts onboarding for a new client.

Whirl checks the agreed scope and onboarding list, requests missing information, and records replies for the project team.

The project team can see which onboarding details have been supplied.

02

Prepare project handovers

A project is moving to another person or team.

Whirl gathers current notes, open tasks and client decisions, then prepares a handover with the source documents linked.

The new project lead has the current notes, decisions and open tasks.

03

Coordinate answers to client questions

A client emails a question that needs another team's input.

Whirl checks the project records, asks the relevant colleague for an answer, and prepares a client reply when they respond.

The client's question and the colleague's answer are recorded in the same task.

Connect the tools you already use

These are example combinations. Connect your tools and choose which actions need your approval.

  • Notion
  • Gmail
  • Google Drive
  • Slack
  • Google Calendar

Common questions

Can Whirl use our own onboarding process?

Yes. You can record your onboarding process and rules in Whirl's handbooks. Whirl uses those instructions when checking client records and requesting information.

Can the account owner approve commitments to clients?

Yes. Your team decides which messages and changes require approval and which routine steps can run automatically. Whirl gathers the relevant information and prepares actions for review.

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