Proactive AI agent
for operations teams
Whirl handles your customer comms, investigations, follow-ups, and actions, across all the tools your team already runs on
Whirl
Incoming
What Whirl picks up
Selected signal opens here
Whirl
Researching, then acting
Whirl starts working here
Your business is growing — your costs are growing faster
Your team is constantly training new staff while also juggling increasing inbound, investigations, and incidents.
Whirl reduces the burden and lets you focus on growing your business.
Without Whirl
With Whirl
Turn every problem into a resolved action
Message comes in, context gets pulled, response gets drafted, follow-up gets queued. You approve what matters. Whirl handles the rest
Picks up the signal
Watches your inboxes, calls, chat, and ops systems. You don't have to check — Whirl catches it.
Gathers the context
Pulls the booking, schedule, history, notes, and docs before you even open the message.
Knows when to act or ask
Simple stuff gets handled. Anything ambiguous or high-stakes comes to you with all the context attached.
Handles the follow-through
Replies, creates tasks, updates systems — the whole thread, not just the first step.
One trail, one view
Signal, research, draft, approval, follow-up — all in one place. No more piecing it together after the fact.
Operational inbox
Every signal, every action, one view
Nothing gets lost
Every request becomes a tracked thread. Not another unread message in a channel.
Knows your company
Whirl knows all your company procedures, SOPs, policies and job-specific training
Configurable approval
Whirl has fine-grained controls over what needs approval
Teach Whirl your business (once)
Upload SOPs, docs, notes, and sheets. Add the instructions your team actually follows. Whirl uses that context before it replies, escalates, or updates anything.
Company context
The docs and playbooks Whirl should know
Guest messaging SOPs
Google Docs • late checkout, refunds, bilingual replies
Escalation matrix
Notion • owner issues, payout risk, maintenance severity
Pricing exceptions sheet
Google Sheets • fees, credits, approved exceptions
Ops handoff notes
Google Drive • property notes, vendor contacts, checklists
What happens next
Whirl pulls the right SOP, sheet, or note into the investigation automatically when a live issue matches it.
Agent instructions
Tell Whirl how your team actually operates
Controls
Set the rules once
Customer-facing replies stay in approval
Internal notes and tags can update automatically
Every action keeps source links attached
Sounds like your team
Whirl follows your tone, policies, and escalation rules instead of inventing its own.
Uses your playbooks before acting
SOPs, sheets, and docs are pulled into the investigation automatically when they're relevant.
Gets new hires to your standard faster
The best operator on your team stops being the only one who knows how to handle edge cases.
Using every tool your team runs on
PMS, ticketing, routes, docs, chat — Whirl sits across all of them and handles the coordination between them. No rip-and-replace.
Property & hospitality systems
The PMS and vacation-rental systems you already run on.
Guesty
Hostaway
Hostfully
Hospitable
Cloudbeds
Mews
Oracle OPERA
Apaleoand more...Customer support & communication
Where your requests, calls, and escalations already land.
Gmail
Outlook
Zendesk
Front
Intercom
Aircall
Kustomer
Gorgiasand more...Logistics, fleet & field ops
Routes, dispatch, technicians, and on-the-ground updates.
Onfleet
Bringg
Samsara
Motive
project44
Route4Me
ServiceTitan
Jobberand more...Knowledge, planning & collaboration
The docs, schedules, and chat threads Whirl checks before it acts.
Google DriveGoogle DocsGoogle Sheets
Google Calendar
SlackNotion
Jira
Linear
Microsoft Teams
Telegram
WhatsAppand more...And the rest of your stack
If your work leaves a trail, Whirl can work with it
Salesforce
HubSpot
Shopify
Confluence
Dropbox
Asana
monday.com
ClickUp
Zapier
Make
Freshdesk
Housecall Pro
One agent, many use-cases.
Whirl works wherever coordination buries your team — edge cases, follow-ups, and context scattered across five different tools.
Guest ops, cleaner coordination, maintenance
Handle 10x the guest requests without 10x the staff.
Whirl reads the guest message, checks the PMS, the calendar, the housekeeping schedule, and your rules — then drafts the reply and queues the follow-up. Your team reviews one prepared thread instead of reconstructing the situation from scratch.
GuestyHostawayCloudbedsMewsGmailCalendarTrigger
Guest asks about late checkout
Bonjour, are you flexible on arrival and late checkout for our Easter weekend stay?
Investigation
- Checks the PMS booking details, stay dates, and guest history
- Looks up housekeeping coverage and same-day turnover risk
- Finds property-specific late checkout rules and internal notes
Action
Drafts the reply and queues the follow-up
Bilingual guest message prepared, weekend exception flagged, housekeeping task queued — all from the same thread.
Outcome
One guest message → prepared reply, housekeeping check, and internal update. Done in minutes, not hours.
A captain, not a copilot
Workflow builders break when things get messy. AI copilots wait for you to ask. Whirl investigates, decides, and acts.
Rigid flows
Workflow builders
You manually build each flow
Break when situations change
Can't handle ambiguity
Don't investigate before acting
Prompted answers
AI copilots
Wait for you to ask
Provide your own context each time
No memory
Not connected to your tools
Operational execution
Whirl
Catches work before anyone routes it
Pulls context across your comms, docs, and systems
Handles ambiguity and multi-step issues
Connects to the tools you already use