Whirl for creative & digital agencies

Manage client feedback and project updates.

Create tasks from client feedback, request missing files and prepare project updates.

Find ideas for your business

Free website scan. No sign-up needed.

Collecting files for a launchExample
Scheduled task · Project review

Check whether the client has sent everything needed for next week's launch.

  1. Reads the project brief and the list of required files
  2. Checks the connected folder for files already supplied
  3. Prepares a client email listing only the missing items
  4. Rechecks the task when the client replies or the reminder runs
The team knows what's missing and who has been asked.

How Whirl helps your team

A client sends feedback by email, the project tasks are in Basecamp, and the files are in Drive. The account manager has to check what changed, tell the relevant people and confirm the team has the files it needs.

Whirl reads the brief and project records, prepares task updates from client feedback, and requests missing files. Client replies are attached to the relevant task. Your team reviews changes to the agreed scope and remains responsible for the creative work and client relationship.

Example workflows

Tasks Whirl can handle

01

Create project tasks from feedback

A client emails changes to an active project.

Whirl compares the feedback with the brief and open tasks, prepares updates, and asks your team to review requests outside the agreed scope.

The team can review the requested changes against the agreed brief.

02

Request missing client files

A scheduled check finds a project waiting on client materials.

Whirl checks which files have arrived, asks for only the missing items, and follows up until the team has an update.

The client receives a list of the files still needed.

03

Prepare project progress updates

The regular client update is due.

Whirl reviews completed work, open questions and upcoming dates, then prepares an update for the account manager to approve.

The client receives a summary of progress and any outstanding requests.

Connect the tools you already use

These are example combinations. Connect your tools and choose which actions need your approval.

  • Basecamp
  • Gmail
  • Google Drive
  • Slack
  • Notion

Common questions

Can Whirl tell clients that extra work is included?

Your account manager can approve changes to the scope or price before a response is sent. Whirl identifies requests that differ from the brief, gathers the details and prepares a response for review.

Does the whole agency need to switch project tools?

No. Whirl works with the connected project and document tools you already use, such as Basecamp, Notion and Google Drive. It coordinates the work between them.

Free website scan

Find use cases for your business

Get ideas based on your website. No sign-up needed.